Delivery Time

Standard Delivery: The delivery will be fulfilled on working days (from Monday to Friday). Orders usually ship within 1-2 working days（from Monday to Friday)

Note: Shipping time may vary due to Black friday, Christmas season , Shipping time may extended to 3 working days

• All smartwatch orders with addresses in Australia are free of shipping. Please note that we only support sending to addresses in Australia and New Zealand. New Zealand orders are likely to incur additional logistics fees.
• Orders to New Zealand addresses will be sent through Australia Post. According to Australia Post's policy, smartwatches with built-in lithium-ion batteries may not be able to be sent and can only be sent with strap or charger. Please refer to the details for more information: https://auspost.com.au/

All orders in Australia will be shipped with traceable tracking numbers.

• Default economy/standard shipping for orders with an amount below AU $200, with a lead time of 1-6 days.
• Default express shipping for orders with an amount exceeding AU $200, with a lead time of 1-4 days.
• The above timeliness standards are for reference only, as unforeseeable factors such as holidays and weather may cause delays in logistics speed.
  

Tracking Order

• For carrier deliveries you can track the status of your order at any time via the online Order Status.You will receive a tracking number for your order. Visit the official website to check the shipping status of your order.
• The Product(s) will be delivered to the delivery address you specify in your order. Signature may be required to receive your item.
• All order tracking link: https://www.17track.net/en
• If you have not received the Product(s) within the estimated delivery time specified in the dispatch confirmation, you should contact us via our website or by email.